Privacy Policy – 77jlli Keeps Your Data Safe

1. Information We Collect

When you sign up for a 77jlli account or use our platform, we collect various types of personal information to deliver a smooth, secure, and personalised gaming experience. Here's a breakdown of the data we gather:

1.1 Information You Provide Directly

• Registration details: Full name, email address, mobile number, date of birth, and username when you create your 77jlli account.
• Identity verification documents: Government-issued IDs (such as PhilSys ID, passport, or driver's licence) required for KYC (Know Your Customer) compliance.
• Financial information: Bank account details, GCash or Maya wallet numbers, or card details used for deposits and withdrawals.
• Communication data: Messages you send to our customer support team, including chat logs and email correspondence.
• Preference and survey responses: Any optional information you share when completing promotions, surveys, or feedback forms.

1.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
• Usage data: Pages visited, games played, time spent on site, clickstream data, and session duration.
• Cookies and similar technologies: We use cookies to remember your login session, preferences, and to measure the effectiveness of our promotions. See Section 8 for more details on cookies.
• Transaction history: Records of all deposits, withdrawals, bets, wins, and bonuses credited to your account.

2. How We Use Your Information

77jlli uses your personal data for specific, lawful purposes. We don't collect data just for the sake of it. Here's what your information is used for:

• Account creation and management: Setting up and maintaining your 77jlli player account, verifying your identity, and managing your profile settings.
• Processing transactions: Handling your deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfers, BDO, BPI, UnionBank, or Visa/Mastercard — securely and without delay.
• Customer support: Responding to your questions, resolving disputes, and improving your overall experience on the platform.
• Promotions and bonuses: Ensuring you receive the 77jlli promotions and referral bonuses you qualify for, and communicating updates about new offers.
• Fraud prevention and security: Detecting unusual activity, preventing unauthorised access, and safeguarding your account and funds.
• Legal compliance: Meeting our obligations under Philippine laws including anti-money laundering (AML) regulations and the Data Privacy Act of 2012.
• Platform improvement: Analysing how players use our site so we can improve our games, interface, and services.
• Responsible gaming monitoring: Identifying patterns that may indicate problem gambling so we can offer assistance or apply appropriate limits.

3. Sharing Your Information

77jlli respects your personal data and does not sell it to advertisers or third parties. However, there are limited situations where we share your information with trusted parties:

3.1 Service Providers

We work with third-party service providers who help us run the 77jlli platform. These include payment processors (for GCash, Maya, bank transfers, and card payments), identity verification services, cloud hosting providers, and analytics platforms. These partners are contractually bound to protect your data and may only use it to deliver the specific service they provide to us.

3.2 Legal Obligations

If required by law, a court order, or a government regulatory body in the Philippines, 77jlli may disclose your personal information to the appropriate authorities. This includes disclosures related to anti-money laundering investigations or other legal proceedings.

3.3 Business Transfers

In the event that 77jlli undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. You will be notified prior to any such transfer, and the same privacy protections will apply.

3.4 With Your Consent

In cases not covered above, we will ask for your explicit consent before sharing your personal data with any external party.

4. Data Security

Keeping your data secure is one of our top priorities at 77jlli. We implement a comprehensive set of technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure.

• All communications between your browser and our servers are protected by TLS 1.3 encryption.
• Your account password is stored using bcrypt hashing — we never store plain-text passwords.
• Sensitive financial data is handled in compliance with payment card industry standards.
• Our systems undergo regular security audits and penetration testing by qualified third-party professionals.
• We maintain strict internal policies on who can access player data, with full audit logs of any access events.
• Our servers are hosted in secure, ISO-certified data centres with physical and logical access controls.

5. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights regarding your personal data held by 77jlli:

• Right to be informed: You have the right to know what personal data we collect, how it's used, and with whom it's shared — which is exactly what this Privacy Policy is for.
• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your information is inaccurate or outdated, you can ask us to correct it.
• Right to erasure or blocking: You may request the deletion or blocking of your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected.
• Right to data portability: You may request that your personal data be provided to you in a structured, commonly used format.
• Right to object: You can object to the processing of your personal data for direct marketing or other purposes based on legitimate interests.
• Right to lodge a complaint: If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the rights above, please contact us at support@77jlli.com. We will respond to all valid requests within a reasonable timeframe as required by law.

6. Data Retention

77jlli retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. Here's a general guide to our retention periods:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years after account closure, as required for regulatory compliance.
• Transaction records: Kept for at least five (5) years to comply with anti-money laundering regulations.
• KYC documents: Retained for the legally required period following account closure or the completion of the transaction they relate to.
• Support communications: Kept for two (2) years after the resolution of your inquiry, unless a longer retention period is required for legal reasons.
• Cookie and analytics data: Typically retained for no longer than thirteen (13) months from the date of collection.

After the applicable retention period, your personal data is securely deleted or anonymised so it can no longer be linked to you.

7. Minors and Age Restrictions

77jlli is strictly an adult gaming platform. Our services are only available to individuals who are 21 years of age or older, consistent with Philippine gaming laws. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that we have inadvertently collected personal data from a minor, we will immediately delete that information and close the associated account. If you believe a minor has created an account on 77jlli, please contact us right away at support@77jlli.com.

8. Cookies and Tracking Technologies

Like most websites, 77jlli uses cookies and similar technologies to improve your experience on our platform. Here's what you need to know:

What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help the site remember your preferences and recognise you on return visits.

Types of Cookies We Use

• Essential cookies: Required for the basic functionality of the 77jlli platform, such as keeping you logged in during your session.
• Analytics cookies: Help us understand how players use our site so we can make it better. These are aggregated and anonymised.
• Preference cookies: Remember your settings and language preferences so you don't have to re-enter them every time.
• Marketing cookies: Used to measure the effectiveness of our promotional campaigns. We do not use these to serve ads on third-party sites.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the 77jlli platform. For more information on how to manage cookies, refer to your browser's help documentation.

9. Changes to This Privacy Policy

77jlli may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. When we make material changes, we will notify you via:

• A prominent notice on the 77jlli website homepage
• An email notification to your registered email address
• An in-platform notification the next time you log in

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Continued use of 77jlli after any changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 77jlli handles your personal data, please don't hesitate to reach out. Our Data Privacy team is here to help.

• Email: support@77jlli.com
• Website: 77jlli.com
• Response time: We aim to respond to all privacy-related inquiries within three (3) business days.

For escalated complaints that we are unable to resolve to your satisfaction, you may contact the National Privacy Commission of the Philippines through their official channels.